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5% OFF ALL ORDERS OVER £150 - USE CODE SP5

10% OFF ALL ORDERS OVER £500 - USE CODE SP10

15% OFF ALL ORDERS OVER £900 - USE CODE SP15

Freqently Asked Questions

FAQs

Our Frequently Asked Questions

We are here to answer any questions you may have by phone or email, but here are a few of our frequently asked questions that may help in the first instance.

  • Why have I not received my order confirmation email?
  • Can I return my product after delivery?
  • What do I do if my goods arrive damaged?
  • Who will be delivering my order?
  • How do I place a large order for my business?
  • Do your products come with a guarantee?
  • I have some questions about what product I should purchase, can you help or advise me?
  • Where are your products made?
  • Can I supply my own fabric to you for my new bed?
  • Will my mattress fit on your bed?
  • Can I get some fabric samples?
  • How can I pay?
  • Are your product compliant with UK regulations?
  • Can I have my bed made in a custom size?
  • Do you offer finance?
  • Can I postpone the delivery of my order?
  • Is there a cost for delivery?
  • Can you deliver my order on a weekend?
  • Do you deliver to Ireland & Northern Ireland or to any offshore Islands?
  • Will you assemble my new bed?